I decided it was time for a wig due to thinning hair, I was nervous and depressed about my situation. I went to the store and Erica helped me, I can’t say enough about her. She took her time with me, she was very attentive and made me feel so comfortable. Her customer service skills were excellent!! I will definitely be a repeat customer because she made my buying experience a 10+!
03:02 28 Feb 21
20:06 10 Feb 21
I was greeted by Kathryn when my husband and I walked in, She immediately made me feel so comfortable. This was my first time visiting a wig salon. I didn't know what to look for and she picked out several to decide from. She was very very pleasant and patient. She made the experience relaxing and fun. It didn't take long to decide. She was so informative and explained everything in complete detail. I had breast cancer surgery in September and for some reason my hair has fallen out on the right side. She was so consoling and we had some great laughs together. I can't be serious about anything and sort of take life as it is. It was really great to laugh with her. Thank you Katheryn. I went home feeling so much better.
19:55 10 Feb 21
The consultant Erica was professional, knowledgeable, and friendly. Very accommodating. This was my second visit and second purchase. I will definitely be a return customer.
18:28 06 Feb 21
When I first called Bravadas, a lovely voice answered, and she immediately understood what I was searching to find. She set an appointment for me and when I arrived, I was not disappointed with this young lady's expertise. She was GREAT!!! Her name is Jessica; she was so patient, and helpful through the whole process, I could not believe my good fortune, in finding this wonderful young lady who was incredibly patient and understanding. She put me at ease immediately, searched for just the right type of topper and gave me choices. After several on and off trials of the choices, I made my decision, but it was to be ordered, with the change of a wider cap with clips, and the particular topper I desired. She left the room for a short time, and came back smiling, because she found the exact topper I wanted, which was in storage. I love the personality and proficiency of this lovely young Jessica Netti. She is a tremendous asset to your business. You will do well to keep this warm, sweet knowledgeable lady in your employment. I will always return to your store and schedule Jessica for any further needs. Thank you, I love my topper and Jessica!!
21:15 14 Jan 21
My experience at Bravadas was fabulous! They have a great selection of wigs and accessories. Mequeda was knowledgeable, patient and has a knack for wig styling! Mequeda was sensitive to my needs. She is such a lovely person.
22:42 13 Jan 21
Many thanks to Mequeda! This was my first visit to learn about wigs- how, quality, best look and fit. Mequeda took the time to teach me and I’m very thankful for her expertise and customer.
00:49 12 Jan 21
I originally ordered a wig off the internet. What a joke! I subsequently went to Bravadas and was more than impressed with their knowledge and how informative they are. Yes, I made a larger investment, but man was it worth it! I had Beth as my stylist and she took a TON of time getting my cut “just right “! No one will ever be able to tell I am wearing a wig! 10+stars goes to everyone there! I will be going back for something short and spunky for summer. I might add that there are many many choices in styles as well as price, so please check them out if you want a FABULOUS wig and new look!
18:06 11 Jan 21
Hard to find the words that truly tell how awesome Jessica was to me at Bravadas this morning. Because of chemotherapy I’m losing my hair quickly and knew a really pretty wig was the only way I was going to be able to handle this. Jessica was so friendly. Some people you meet just have a way of making you feel like you’ve always been friends and I appreciated that about her. She gave me good recommendations and made sure I knew how to handle and care for my new wig.I loved their selection and the shop was modern and very clean. ❤️
21:34 07 Jan 21
I am a wig virgin and I walked into Bravadas not knowing what to expect. I was warmly greeted by Jessica and I told her that I needed something to cover up a large scar on my head. I had tried all kinds of scarves and headbands, but they didn’t work. I told her I was going to my son’s wedding in Mexico in 2 weeks. With a big smile she said “as soon as you walked in the door I knew exactly the piece that will work for you.” She sat me down and placed a topper over my hair and I was amazed! She took the time to teach my daughter and I how to put it on and remove it. Now I can attend the wedding and regular daily events with confidence knowing that if people are staring at me it’s because of how awesome my hair looks instead of wondering “what happened to that lady’s head?” Thank you Jessica from the bottom of my heart.
20:34 04 Jan 21
My wife recently had brain surgery and had to have an incision across her head from ear to ear. They had to shave that area and it left a track across her head. She has never been self conscious about physical appearance in regards to things, however, this was causing her anxiety. When she walked into the store, Jessica greeted her with a big smile and told her that she had the perfect solution for her. Mary, my wife, is a beautiful red head, and I would imagine that there are not many wigs for red haired women around. Jessica, who by the way works in Overland Park, Kansas, got the piece she had mentioned, and within a few minutes she had it in place and looking good. I was not with Mary at the time. When she came home I immediately asked her if she had gotten a hair cut. She then told me that it was a topper. The color matches perfectly and it just looks amazing. Mary is heading to Mexico soon for her son’s wedding and now she can feel beautiful and not conscientious about photos. Thank you Jessica so much, what you have done, your caring way, is absolutely priceless. Thank You for making my baby feel so cared for, and comfortable with the process. I would have paid any price for that! God Bless you Jessica, and thank you from the bottom of my heart, our hearts.If anyone chooses to go there, ask for Jessica, tell her that Mary and Bob Ryan sent you!!!!
20:32 04 Jan 21
Wigs so good, you'll come out of the closet. Olivia is amazing. ❤
17:53 15 Dec 20
I recently visited the Fairfax center and received a new customized wig, while I would like to express my deepest satisfaction with the personnel and the product, I would like to acknowledge Ms. Olivia who diligently worked with me from the start to receiving the product. Ms. Olivia is an example of professionalism, kindness great attitude. I will definitely recommend the Fairfax store and especially Ms. Olivia.
16:00 13 Dec 20
It was my first time buying a wig and I had so much fun at Bravadas. Katheryn was the associate that helped me and I really enjoyed working with her. My wig looks great, very natural. I will definitely be a repeat customer!
14:17 10 Dec 20
I am so lucky to have had Olivia help me. I was very nervous about getting a wig and she put me right at ease. I told her how I wanted it to look and she selected just the right one for me. She styled it, cut the bangs and showed me how to put it on and care for it. She is so professional, so sweet and kind and very patient. This was a wonderful experience and I will always go back to Olivia! Thank you for making this so easy for me, you are the best!!!
20:52 05 Dec 20
Today was my first, and glad to say, not my last visit! I have been dreading my visit for many reasons. Then I'm greeted by Ms. Mequeda and all is as it should be.From my entry till my exit, I was shown professionalism, patience and options. I felt as though I was the only one in the shop. That's a rarity in these times. Most businesses have become "grab & go" for obvious reasons. Safety was a priority. PPE was required but the service was impeccable!Options were offered and recommendations were appreciated. Those who know should always be as forthcoming as Ms. Mequeda. Especially when ones knowledge of hair is as elementary as mine.:)If you require any services for hair replacement this lady is my choice. This time in one's life is tough enough. Ms. Mequeda put your mind and doubts to rest while delivering a much needed service.I can't wait until I return for a fitting!Edythe H.
18:22 02 Dec 20
Caring, compassionate, knowledgeable and willing to help give children free wigs
17:21 12 Nov 20
Olivia is AMAZING!! She took the time to really talk to me about how I wanted my hair style changed. I was so impressed with her extensive knowledge. I am so grateful!
05:14 09 Nov 20
Today, my daughter from out of town and I went into Bravada's to look at wigs. I just recently found out I have Cancer and will start treatment soon. If you can imagine how I was feeling going in there, I didn't have a positive attitude. Jessica not only assisted me in finding the most perfect wig, but she turned my entire day around. She was caring, she made me laugh, she was SO patient and overall turned my whole outlook and attitude around. It was such an amazing experience given my situation. I'm so grateful to her and Bravada's for everything they did for me.
21:06 03 Nov 20
Dropped in yesterday for a wig stand and shampoo/conditioner. Katheryn was so friendly and accommodating! Made me feel very welcome - thank you!
03:03 17 Oct 20
05:11 05 Oct 20
Olivia is a master of colors!! She styled my new hair like a superstar!! I’m inviting all my friends to Bravada’s so they can experience the most excellency of customer service! Thank you Bravada’s for hiring such a valuable and awesome employee!!!!
22:23 25 Sep 20
Mequeda was patient and kind !! She went out of her way to make me feel comfortable! I will tell all my friends about the excellent customer service at Bravada's!!!!
22:16 25 Sep 20
Tamana was excellent! She was not only friendly but extremely professional and her first choice & recommendation was right on point! She really made me feel comfortable and was extremely knowledgeable and helpful as well. I highly recommend Bravadas....it was a very pleasant & professional experience. Keep up the awesome work !!
20:43 17 Sep 20
This store is very professional. I like that they have private rooms for each customer, which gave me added privacy. I also liked that it took less than 2 weeks to get my order in. Olivia helped me and she was very kind and knowledgeable. She was so patient in answering all my questions. I would highly recommend this salon!
16:56 12 Sep 20
13:31 11 Sep 20
Had a wonderful experience here with Katherine. The staff were all so nice and helpful. Definitely will be back. Thank you for all your help Bravadas!